February 2013 || An Uphill Journey

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The Good. Our February results are promising. We began exploring product partnerships with BBOX, Angaza and Burn - three companies that design affordable and clean energy products for those living at the base of the economic pyramid. We updated contracts for our sales agents and we welcomed a new volunteer. Bronwyn, formerly with the ILO and Procter & Gamble, will be based in Nairobi, overseeing our marketing and M&E strategies. Her posting is supported by the Australian Red Cross Volunteer Program. LivelyHoods was also selected as an Echoing Green semi-finalist.

The Challenging.  We attribute our recruitment shortfall to the 2013 Kenyan elections. Youth appear to be “unavailable” and “consumed” with the political process - both encouraging and discouraging at once. We will resume regular recruitment of youth sales agents in April. We are also planning experiments with our remuneration strategies. Another challenge we are facing is the timely servicing of faulty products; solar lamps in particular. Suppliers can take weeks to repair our customer’s products under warranty. The slow servicing of products leaves our customers waiting. We are brainstorming solutions to minimize wait times. 

Feel free to send us ?’s, ideas and comments!

<3 The LivelyHoods Team.