The Good. In July, LivelyHoods hired two key management positions to increase our capacity in operations and fundraising. Millicent Chepkemoi is our new program manager and will oversee our training, recruitment and marketing efforts. We’ve also hired Shannon Murphy as our first director of development to lead our fundraising efforts. Visit the LivelyHoods Team Page to learn more about our passionate and diverse staff and board of directors! Beyond expanding our team, July is a month to celebrate as we’ve exceeded our job creation goal and our revenue goals. We are proud to say that we’ve earned over one million Kenyan shillings for the second consecutive month (nearly $13,000 USD). This milestone was possible because of the hard work of our agents (Jesse, our sales agent of the month is featured below) and because we have been steadily increasing the number of agents each month, nearly quadrupling our sales force since January. We are also proud to report that in July, our conversion rate of youth trained to jobs created was 75%, the highest it’s been all year!
The Challenges. We’ve been having difficulties working with one of our recruitment partners and have decided to end the partnership. This contributed to our low training numbers as we weren’t able to train any new agents in this location. We are setting up our offices in Mathare and developing other partnerships for recruitment in the area. From this experience we’ve learned that from the onset of the relationship we need to be clear with our partners about our expectations and have a signed MOU that defines each partner’s roles. Another challenge that affected our training numbers was that in Kawangware, our HQ location, we have more agents than we are able to effectively serve with our current space. We had to split our morning meetings into two sessions to accommodate the large numbers. We decided to discontinue training in Kawangware in July until we are able to increase our capacity to manage a greater number of agents.
LivelyHoods’ Sales Agent of the Month: Jesse Angaluki